Doctor-led online consultation service LloydsPharmacy Online Doctor, part of the McKesson UK family, has launched its brand-new website, aiming to deliver a best-in-class patient experience.
The new website, which is optimised for mobile devices, includes a range of design improvements for users, enhancing the patient journey through the site. The new patient-centred experience was built following extensive research involving over 900 patients.
As well as providing a better patient service, the new website will also be the focal point for a range of new services set to be launched in the new year.
Andy Sloman, managing director at LloydsPharmacy Online Doctor, said: “I am very proud of the new website. Our digital team has been working tirelessly to create a site that provides patients with a best-in-class experience from start to end.”
“At Online Doctor, our vision is a world where patients can access healthcare wherever and whenever they need it. The new website helps us provide healthcare on-demand, at the patient’s convenience. It is supported by our trusted network of over 1,500 LloydsPharmacy stores across the country, where we can refer patients for face to face services if required.”
Founded in 2002 and the first online provider to be registered by the UK healthcare regulator, LloydsPharmacy Online Doctor leads the way in providing expert, safe, online healthcare. The service offers private, online consultations for patients and doctors are supported by advanced decision-making tools. The online consultation determines what treatment is suitable for the patient and they can then choose to collect their prescription in-store or have it delivered to their home. A range of treatments are available through the Online Doctor, from vaccinations and travel medicines to weight management, smoking cessation and sexual health services.
